Nairobi e-services portal also known as NRS is one stop for various services. Nairobi county has developed this dedicated portal to provide various services to the citizens.
Nairobi Services NRS Portal
The e-services portal is a one-stop solution to avail of various services in Nairobi county. In order to avail of the benefit of the services, user registration is mandatory. Once registered, you may log in and avail of the respective service. The online payment module is integrated within the NRS portal.
City Council Portal Services List
Here is the list of services available on the Nairobi e-services portal:
- Parking Services – Daily, Seasonal, Reserved Parking
- Business Licencing Services – Single Business permits, Weights and Measures, Betting and gaming
Land Services
- Add Land Record (LR)
- Ground Rent/SDR
- Rates Search
- Land Owner Amendment
- Land Survey
- Land Clearance
- Property Development Applications
Essential Services
- Fire & disaster management
- Education
- Environment
- Roads, Public Works & Transport
- Admin and Other Services
- Agriculture (Fisheries & Vet Services)
- Cooperative
- Bus Shelter Services
Health Services
- Health Certificate and Other Licences
- Other Health Services
- Ambulance Services
Advertisement Services
- Advertisement (Small Format)
- Advertisement (Large Format)
Property Services
- Tenancy Application
- Tenancy Transfer
Social Services
- Hire of County Grounds
- Hire of County Halls
- Hire of School Facilities
- Hire of County Equipment
- Hire of Stadium
As you can see, there are lots of services available. Each and every service can be availed online once you successfuly create account on the portal. After signing in, you can choose the service you want to avail and then easily apply.
How to Register on Nairobi e-services Portal
The user registration process is mandatory. Without signing up, you can’t take benefit of any of the services mentioned above.
Here are the steps you need to follow to complete the online registration
- Head to the Signup page
- Choose from Individual or Non-Individual
- Individuals need to provide their National ID number while Non-Individuals need to provide their KRA details
- Follow the steps to complete the registration process.
- Once registered, you will have a password to access the platform
Your National ID or KRA pin will be used as User ID to login and the password that you set above will be used to login.
DO READ: Nairobi Expressway Registration
Nairobi County e-Services Portal Login
Registered users can access the self-service e-services platform. Here is the login process:
- Head to nairobiservices.go.ke/login
- Choose Individual or Non-Individual
- Enter your National ID or KRA Pin
- Enter the password
- Choose Citizenship (Citizen or Alien)
- Click on Login to Proceed
Recover Lost Password
If you have somehow lost the password, you can easily recover or reset it. Here is the process:
Head to the recover password page – https://nairobiservices.go.ke/recover-password
- Enter your National ID/KRA Pin/Passport
- Click on “Next”
- Now you will get an OTP (One Time password)
- Once you provide that, you can easily reset the password
Nairobi eServices NRS Contacts
Here are the contact details.
➡️ Email – [email protected]
➡️ Phone Number – +254 0709 01 4747
➡️ Social Media – https://twitter.com/KRACare
➡️ Call Center Email – [email protected]
| Official Website | https://nairobiservices.go.ke/ |
| New User Registration | Create Account |
| User Signin | Login Now |
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