bonga points 2023

Safaricom Bonga Points – How to Activate, Check Balance & Redeem

Ready to Unleash the benefits of Safaricom Bonga Points? If you haven’t enroled yet, you must immediately Activate bonga Points. After the Bonga points activation, you can enjoy benefits of Free Minutes, Airtime & SMS. Once you have enough points, simply redeem them. You can check your Bonga points balance time to time.

Bonga Points

The Bonga points service was launched on 13th October 2017. This is a way to reward existing customers and encourage customers from other providers to join Safaricom for additional benefits.

bonga points 2023

Who is Eligible for Bonga Points

All Safaricom Prepay and Postpay subscribers who enrol can take benefit of Safaricom Bonga Points.

Benefits of Safaricom Bonga Points

  • Prepay safaricom subscribers will be able to redeem either Data bundles, SMS or minutes
  • Postpay Safaricom Subscribers will be able to redeem SMS or minutes.

Don’t Miss:

  1. Safaricom Sim Registration
  2. Safaricom Home Fibre Packages
  3. How to check Safaricom Numbers registered with your ID
  4. More Safaricom Updates

Bonga Matrix

Bonga Minutes Matrix

Bonga PointsMinutes CountValidity
5047 days
10077 days
200157 days
300207 days
400307 days
500357 days
800557 days
1000707 days
15001057 days
20001407 days
30002107 days
4,0002807 days

Bonga Airtime Matrix

Bonga PointsAirtime redemption (Ksh)Validity
1037 days
2587 days
50157 days
100307 days
200607 days
300907 days
4001207 days
5001507 days
7002107 days
10003007 days
15004507 days
20006007 days

Bonga SMS Matrix

Bonga PointsSMS CountValidity
152024 hours
3020024 hours
601,00024 hours
601007 days
901,0007 days
1507,0007 days
3001,50030 days
6003,50030 days

In addition to the above pre-defined bundles, subscribers can redeem any other Safaricom bundle at a rate of 1 point = Kshs 0.33.

Bonga Points Enrolment – How to Activate

If you want to take benefits of the Bonga points, you must enroll. Here is the enrollment process:

  • Dial *126# on your Phone’s dialpad
  • After this you will find various options
  • Select “Enroll”

After successful enrollment, you will get a confirmation SMS.

Note : On joining, you get 10 Free Bonga Points. If you register your personal information when joining Bonga, you will receive 30 FREE POINTS automatically. You may register your personal information at any Safaricom Retail Centre or via the Customer Care service.

How to Check Bonga Points

To check your Bonga Points balance, follow these steps:

  • Dial *126#
  • Select 2nd option, which is “Check Bonga Points”
  • Now, you will get a Flash notification stating your Bonga points and their Worth

Bonga Points Redemption – How to Redeem for Airtime, SMS and Internet

If you have enough Bonga points and you would like to Redeem them, here is the process:

  • Dial *126#
  • Now, use the 4th Option that says “Redeem Bonga Points”
  • Next, you need to select Free Airtime, Free SMS or Free Internet
  • Depending on your choice, you will see available offers
  • Choose the one that you want and tap “Send”
  • Now, the Bonga points have been redeemed for what you selected


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