There are many times when there is a need to contact KPLC customer care. In the event of filing a complaint, or enquiry, there is the need to have a word with customer care.
Let’s explore how to contact KPLC customer care.
Contacting KPLC Customer Care
Kenya Power does its best to address customer issues. The Self-service portal is also a great help. Customers who are not tech savvy, however, like to have a word with customer care executives.
This article is focused on providing contact methods for KPLC customer care.
KPLC Customer Care Phone Number
If you are a KPLC customer and want to talk to a customer care executive to answer your queries, you can dial their phone number.
Here are the customer care helplines:
Other Methods to Contact KPLC Customer Care
There are many other ways to contact customer care. This includes USSD Helpline, contacting over email and on social media.
If you are not using KPLC app, you can use the USSD code. From your phone, dial *977# and follow the steps available on your phone screen afterwards.
You can always forward your complaint to email@example.com
Sharing your complaint on Social media is a great way to get your voice heard. You can write a tweet addressing your issue and tag @KenyaPower_Care.
You can contact KPLC customer care at https://www.facebook.com/KenyaPowerLtd too.
Last Updated on October 11, 2022 by Okello
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