KPLC Customer Care Number – Contact Emergency Number

There are many times when there is a need to contact KPLC customer care. In the event of filing a complaint, or enquiry, there is the need to have a word with customer care.

Let’s explore how to contact KPLC customer care.

Contacting KPLC Customer Care

Kenya Power does its best to address customer issues. The Self-service portal is also a great help. Customers who are not tech savvy, however, like to have a word with customer care executives.

This article is focused on providing contact methods for KPLC customer care.

KPLC Customer Care Phone Number

You can dial their phone number if you are a KPLC customer and want to talk to a customer care executive to answer your queries.

Here are the customer care helplines:

KPLC Regional Customer Care Cell Numbers

Before we sshare the regional numbers, kindly check the tables below to understand which parts are covered.

Nairobi Region

All Counties KPLC Customer Care/ Emergency Numbers

Other Methods to Contact KPLC Customer Care

There are many other ways to contact customer care. This includes USSD Helpline, contacting over email and on social media.

USSD Helpline

If you are not using KPLC app, you can use the USSD code. From your phone, dial *977# and follow the steps available on your phone screen afterwards.

Email ID

You can always forward your complaint to customercare@kplc.co.ke

Social Media

Sharing your complaint on Social media is a great way to get your voice heard. You can write a tweet addressing your issue and tag @KenyaPower_Care.

You can contact KPLC customer care at https://www.facebook.com/KenyaPowerLtd too.

DO READ:

• Check KPLC Bill on the Phone
• Steps to Check KPLC Token Balance
• How to handle KPLC Token Delay

Last Updated on March 29, 2023 by Chido Kache